Shipping and Return Policies

TLDR

Free shipping on everything. Returns no questions asked.

Shipping Policy
Turnaround

All orders are shipped within 48 hours, 7 days a week.

Carriers

We use the following carriers to deliver our orders:

USPS

Most orders are sent out first class, larger orders will be sent out priority mail. They are sent in padded envelopes, bubble wrapped to protect packaging. We can’t be liable for damage during transit. Invite your mailman to a Call of Cthulhu game and make friends – he’ll be less likely to mash up your packages.

You should receive a tracking notification from Stamps.com’s shipping software when your package is packed.

Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. Buyer is responsible for return shipping.

1. Please email admin@cthulhudice.com to request a refund and we will assign you a RA #.
2. Mail your returned item to:
Cthulhu Dice
RA#
18 Pilgrim Ln
Hyannis MA 02601

Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.